The Voucher that allows you to spend your credit at BW hotels in Italy
Do you need to cancel your prepaid booking and are unable to return to your chosen hotel?
Request the Cross Voucher at the hotel for your next stay in Italy!
You will be able to use your credit in over 150 participating hotels until 31/12/2021.
We look forward to welcoming you back as soon as possible. Get ready to travel again with Best Western!
How to request and use the Cross Voucher
In case of cancellation, please request the Cross Voucher by contacting the hotel where your prepaid booking was made;
- You will receive from the headquarters of Best Western Italy, a digital voucher in pdf with the amount of your prepaid booking;
- To book your next stay and use your Cross Voucher credit:
- Visit bestwestern.it or the hotel’s website, or
- Contact the hotel directly, or
- Call the Best Western Reservations Office on the Toll-Free number 800 177 850;
- After booking, write an e-mail to marketing-support@bwhhotelgroup.it confirming that you would like to pay the total or partial amount of your stay with the Cross Voucher;
- Show the Cross Voucher or the ID number at check-in.